Shipping and Delivery
Shipping and Delivery
Orders typically process and ship within 2–5 business days of being placed.
Business days are Monday–Friday, excluding weekends and holidays — orders placed on a weekend or holiday begin processing the next business day.
Business days are Monday–Friday, excluding weekends and holidays — orders placed on a weekend or holiday begin processing the next business day.
All orders ship from our warehouse in Benicia, CA.
Once your order ships, delivery time depends on your location and the shipping method selected at checkout — typically an additional 2–7 business days for ground shipping, depending on distance from California.
Once your order ships, delivery time depends on your location and the shipping method selected at checkout — typically an additional 2–7 business days for ground shipping, depending on distance from California.
Customers on the East Coast or in more remote areas should expect delivery on the longer end of that range.
Total estimated time from order to delivery: roughly 4–12 business days, depending on processing time and destination.
You'll receive a shipping confirmation email with tracking information as soon as your order ships.
Please allow up to 24 hours for tracking to update once you receive that email.
Please allow up to 24 hours for tracking to update once you receive that email.
How much is shipping?
Standard shipping in the continental USA:
- 0$ - 75.99: Shipping $5.95
- $76 – 199.99: Shipping $8.99
- $200+ : Shipping $10.99
Standard Shipping for Canada:
- 0$ - 49.99: Shipping $40.00
- $50.00 – 100.00: Shipping $50.00
- $100.01 – 149.99: Shipping $60.00
- $150.00 – 199.99: Shipping $65.00
- $200.00 – 299.99: Shipping $70.00
- Orders over $300+: Shipping will be $70+
Orders will typically process and ship in 2-5 business days.
Do you ship Internationally?
If you have any additional questions about our international distribution and the process, please contact us at orders@crowcanyonhome.com. We currently ship within the U.S. and Canada; for destinations outside of these regions, please reach out to us directly so we can assist you.
Do you ship to P.O Boxes, APO or FPO address?
Currently we do not ship to P.O Boxes, APO or FPO Addresses.
Do you ship to Alaska, Hawaii or Puerto Rico?
No, we do not currently ship to Alaska, Hawaii or Puerto Rico.
Can you ship to multiple addresses for one order?
Currently we can only ship to one address per order. You would have to place a separate order if you want to ship to another address.
Do you offer express/expedited shipping?
No, not at the moment
How can I track my order?
You will receive a confirmation e-mail once your order has been processed to the e-mail address provided at the time of checkout, which can take up to 24 hours. You will receive a second e-mail once your order has shipped, which will include your tracking number and a link to follow the journey of your package.